Frequently Asked Questions

Hi, I’m Laura, the founder and owner of Delco Cat Sitting.

I’ve spent over 20 years working with animals in shelters, vet hospitals, rescue, and professional pet sitting. Along the way I learned two things. Cats are deeply sensitive creatures who deserve care that understands that. Also, they are very good at pretending they are fine when they are absolutely not fine.

Delco Cat Sitting exists because cats are not background noise in your life. They are the heart of the home, and I care for them that way.

Because cats are not small dogs.

They have their own emotional language, stress signals, routines, and strong opinions about how their day should go. Specializing allows me to notice subtle changes, reduce stress, and tailor each visit to what your specific cat needs.

It’s calmer for them and honestly more joyful for me.

Most pet sitting services are built around dogs, with cats added on as a side note.

Delco Cat Sitting is built around cats from the ground up. I’m not someone who also does cats. I’m someone who chose cats on purpose and built my work around them.

The difference shows up in the little things, and the little things matter.

Yes. Delco Cat Sitting is fully insured and bonded through Pet Care Insurance. I’m also a member of the National Association of Professional Pet Sitters and Fear Free Certified.

In plain English, that means I take your home, your cat, and your trust seriously.

It means I’m trained to recognize fear, stress, and anxiety and to respond in ways that reduce it instead of accidentally making it worse.

In real life that looks like moving slowly, respecting boundaries, letting your cat set the pace, and never forcing interaction just because “it’s time.”

Your cat gets to be themselves here.

Yes. I also care for small animals like rabbits, guinea pigs, hamsters, birds, fish, and turtles.

Tiny paws, big personalities. They’re all welcome.

It’s a complimentary in-home visit where we meet, go over your cat’s routine, collect access information, and make sure I understand your setup.

It builds trust, reduces stress, and prevents surprises.

As soon as you know your dates, especially around holidays, which fill quickly. Two weeks’ notice is ideal when possible.

Sometimes, depending on availability. I’m always happy to check.

Requests with less than 24 to 48 hours notice may include a rush fee.

All pricing is listed on the Services page of my website.

If you’re unsure which visit type fits your cat best, I’m happy to help you choose.

My rates reflect the level of care, experience, and attention your cat receives. These are not quick feed-and-leave visits.

I’ve spent over 20 years working with animals in shelters, vet hospitals, rescue, and professional pet sitting, and I continue to invest in ongoing education about feline behavior, health, and low-stress care.

I’m watching behavior, appetite, litter box use, stress levels, and overall wellbeing so small issues don’t turn into big ones.

I offer short Pop-In visits as well as 30, 45, and 60 minute options.

Some cats want efficiency. Some want company. Both are valid.

Visits are scheduled between 8 AM and 7 PM, seven days a week, including holidays.

Office hours for calls and messages are 9 AM to 5 PM. Visits outside the normal window may be available for an additional fee.

Not at this time. I specialize in drop-in care.

For cats who want extra evening company, the 60 minute Deluxe visit is a great option.

Yes. I require at least one visit every 24 hours for health and safety.

Every other day visits are not offered.

Standard pricing covers up to three cats.

For households with four or more, an additional fee applies or a longer visit may be recommended so everyone gets proper care.

That’s completely normal. I never force interaction.

Some cats want attention, some want quiet company, and some want to observe from a distance. I respect all of that.

I will contact you or your emergency contact immediately.

If urgent care is needed, I’ll transport your cat to your preferred vet or the nearest emergency hospital based on your authorization.

Yes. I’m experienced with many temperaments and use Fear Free methods to keep stress low.

If a situation is unsafe, we’ll talk honestly about what’s best for your cat.

Yes. I offer care for outdoor cats and managed colonies including food, water, and visual health checks.

I plan ahead and adjust routes as needed.

Your cat will always be fed and cared for, even if visit timing shifts slightly.

I accept lockboxes, keypads, and garage codes.

I also require a physical backup key in case technology fails.

I am the primary sitter.

Any future sitters will be carefully selected, background checked, trained, and insured.

No. It’s optional.

I’m happy to use text or email if that feels easier.

Yes. Visit check-ins and check-outs are GPS tracked for transparency.

Payment is handled through the client portal by credit card.

I also accept Venmo, Zelle, checks, and cash.

I understand that plans change and I try to be flexible.

During peak holidays or very last-minute cancellations, a fee may apply if I’ve already held space or turned away other clients.